Privacy Policy – Lamsa

This Privacy Policy describes how Lamsa (“we”, “our”, or “us”) collects, uses, stores, shares, and protects your personal information when you visit or make a purchase from lamsashop.se.

By using our website, you agree to the practices described in this Privacy Policy.

Lamsa processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Swedish data protection legislation.


1. Information We Collect

1.1 Information You Provide

When placing an order, contacting us, subscribing to updates, or interacting with our website, we may collect information including:

  • Full name
  • Shipping address
  • Billing address
  • Phone number
  • Email address
  • Order details
  • Customer support communications

Payment information is securely processed by third-party payment providers and is not stored directly by Lamsa.


1.2 Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Website activity
  • Cookies and session identifiers
  • Browsing behavior and interactions

This information helps us improve website performance, security, and customer experience.


2. How We Use Your Information

We use personal information for purposes including:

  • Processing and delivering orders
  • Managing payments and transactions
  • Providing customer support
  • Sending order confirmations and shipping updates
  • Improving our website and services
  • Detecting and preventing fraud or unauthorized activity
  • Complying with legal and regulatory obligations
  • Marketing and advertising optimization where permitted

We only process personal data when there is a valid legal basis to do so.


3. Sharing of Personal Information

To operate our business and fulfill orders, personal information may be shared with trusted third-party service providers, including:

  • Payment providers
  • Shipping and logistics partners
  • Suppliers and fulfillment partners
  • Website hosting and ecommerce platforms
  • Technical service providers
  • Marketing and analytics partners

Examples may include:

  • Shopify
  • Klarna
  • PayPal
  • Stripe
  • Meta
  • Google
  • TikTok

Information is shared only to the extent necessary to provide services and operate our business.

We do not sell personal information to third parties.


4. Marketing & Analytics

Lamsa may use analytics and advertising tools provided by third parties to better understand website traffic, customer behavior, and advertising performance.

These tools may use cookies, pixels, and similar technologies.

Examples include:

  • Meta Pixel
  • TikTok Pixel
  • Google Analytics

These technologies may collect information regarding browsing activity across websites and devices.

Users may manage advertising preferences through their browser settings or the settings provided by relevant third-party platforms.


5. Payments

All payments are securely processed through certified third-party payment providers.

Lamsa does not store full credit card information or sensitive payment credentials.

Payment providers are responsible for processing transactions in accordance with applicable payment security standards.


6. Cookies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Remember customer preferences
  • Improve website performance
  • Analyze traffic and behavior
  • Deliver relevant marketing and advertisements

By using our website, you consent to the use of cookies where applicable.

You may disable or manage cookies through your browser settings.

Please note that certain website functions may not operate properly if cookies are disabled.


7. International Data Transfers

As part of our operations, personal information may be processed or transferred outside the European Economic Area (EEA).

Where such transfers occur, Lamsa takes reasonable measures to ensure that appropriate safeguards are implemented in accordance with GDPR requirements, including:

  • Standard Contractual Clauses (SCCs)
  • Secure service provider agreements
  • Adequate protection measures

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on legal, accounting, and operational requirements.


9. Your Rights Under GDPR

Under applicable data protection laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Restrict or object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent

Requests may be submitted by contacting us directly.

We may request verification of identity before processing certain requests.


10. Security Measures

Lamsa implements reasonable technical and organizational measures to protect personal information, including:

  • SSL encryption
  • Secure hosting infrastructure
  • Restricted data access
  • Internal security controls
  • Fraud monitoring measures

However, no method of transmission or storage can be guaranteed to be completely secure.


11. Third-Party Links

Our website may contain links to third-party websites or services.

Lamsa is not responsible for the privacy practices, content, or policies of external websites.

Users are encouraged to review the privacy policies of third-party services independently.


12. Changes to This Privacy Policy

Lamsa reserves the right to update or modify this Privacy Policy at any time.

Changes become effective upon publication on this website.

Customers are encouraged to review this page periodically for updates.


13. Contact Information

If you have questions regarding this Privacy Policy or how your personal information is processed, please contact us:

info@lamsashop.se

This website is operated by Arcelion AB.